How the scheme works 

Motability is a leasing scheme which means ownership of the vehicle remains with Motability Operations.  At the end of the agreement you will have three options:

You will be issued a Personal Identification Number (PIN) along with your customer acceptance letter.  This number has to be entered when collecting your vehicle as confirmation that you accept the terms and conditions of your lease agreement.

As part of the ordering process, you and any nominated drivers will need to sign a Statement of Responsibilities and Suitability Confirmation form to confirm you understand the Scheme guidelines.  This is to ensure the vehicle is used for the benefit of the disabled person.

Once your application has been made, Motability will run some eligibility and insurance checks. Then once your application has been accepted, you will receive a letter confirming details of your order.    

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